The hotel offers amenities for your comfortable stay and unforgettable experiences
Lovely Surprises!
“I appreciated the thoughtful touch of a bracelet waiting for me in the room. It’s those little details that make a stay truly special.” view full review
Delicious Breakfast!
“The breakfast spread was delightful! Fresh, diverse options ensured I started my day on the right foot.” view full review
Comfortable Retreat!
“The bed was incredibly comfortable, providing me with the best sleep I’ve had in a hotel. The peaceful ambiance really adds to the experience.” view full review
Unique Shower Experience!
“The shower was an interesting experience—challenging yet fun! It added a quirky touch to an overall luxurious stay.” view full review
General
No smoking on site
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Spa & Leisure
Garden area
Spa & wellness centre
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carrer Del Forn De La Gl Ria 5,
Palma de Mallorca,
Spain,
07012,
Balearic Islands
Map view
Carrer Del Forn De La Gl Ria 5,
Palma de Mallorca,
Spain,
07012,
Balearic Islands
City landmarks
Castle
Castell de Bellver
2.3
km
Plaça d'Espanya
Plaza Espana
1.5
km
Church
Convent of Santa Clara
640 m
Nearby
Church
Catedral de Mallorca
540 m
Plaza de la Llotja 5
Sa Llotja
540 m
Palace
Royal Palace of La Almudaina
540 m
Square
Plaza Mayor
540 m
Museum
Es Baluard Museu d'Art Modern i Contemporani de Palma
540 m
Public Building
Consolat de Mar de Palma
140 m
Avenida Jaime III
540 m
Gallery
Can Solleric
200 m
La Rambla
200 m
Square
Placa Major
540 m
Church
Santa Eulalia
550 m
Museum
Museu Fundacion Juan March Palma
540 m
Museum
Fundacion Bartolome March Servera
250 m
Plaza del Olivar
540 m
07001 Palma
Parc de la Mar
540 m
Church
Church of Sant Nicolau
330 m
Park
Sa Feixina Park
540 m
Church
Sant Jaume
440 m
Carrer de Can Serra
Arab Baths
540 m
Plaza de Juan Carlos I
Passeig des Born
540 m
Square
Placa de la Reina
540 m
Museum
Museum of Mallorca
570 m
Placa de la Drassana
Monumento a Jaume Ferrer
110 m
Passeig des Born
Esfinges
190 m
Calle de Can Serra 7
Banos Arabes
540 m
Square
Placa de Cort
540 m
S'Hort del Rei
Jonica
220 m
Restaurants
Ombu
210 m
Paseo Born 7 Plaça de la Reina
Abaco
120 m
Calle San Juan
Koa
140 m
3 Carrer de Sant Joan
Ribello
130 m
La Lonja Calle Apuntadors 11 07012
Sadrassana Restaurant Cocteleria
100 m
Placa Drassana 15
Bar Coto
90 m
Placa Drassana 12
Wineing
110 m
Calle Apuntadors 24
El Cuerno Tapas
100 m
Calle Sant Joan 2 La Lonja
Tucana
120 m
Calle Apuntadors 14
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Exceptional service
Outstanding breakfast
Noisy courtyard
Poor room design
8.0/10
Great
Rooms
7.0
Location
9.0
Service
8.3
Dining
8.4
Guest reviews
8.0/10
based on 20 reviews
9.2
9.2/10 based on 314 reviews
Scott
United States,
December
2024
8.8/10
Overall, I had a great experience at the hotel. The exceptional service from the staff truly stood out, as they went above and beyond to make my stay enjoyable. The breakfast was outstanding, with plenty of delicious options to choose from. However, I did find the room a bit too dark and cramped, which was a slight letdown. Still, the design and amenities were luxurious, making my experience quite memorable.
Rooms
7.0
The room felt cramped and was quite dark, which affected the overall comfort.
Service
9.0
The service was excellent, with staff who were warm and accommodating, making me feel welcomed throughout my stay.
Location
10.0
The hotel is centrally located in Palma, making it easy to explore the surrounding attractions.
Dining
9.0
Breakfast was outstanding with a variety of high-quality options that I thoroughly enjoyed.
Facilities
8.0
The hotel featured beautifully designed common areas that were enjoyable to relax in.
Ann
United Kingdom,
December
2024
9.2/10
I had a lovely time at the hotel with its exceptional service and a fantastic breakfast spread. The central location made exploring Palma a breeze, and I thoroughly enjoyed the beautifully designed interiors. However, I did encounter some noise issues from the courtyard during the night, and the lack of parking options was inconvenient.
Rooms
8.0
The rooms were comfortable and spacious, though I was surprised by the noise level coming from the courtyard at night.
Service
9.0
Service was outstanding, with staff going above and beyond to help. Any issues I raised were addressed promptly.
Location
10.0
The hotel's central location was perfect for accessing Palma's attractions and gave a great sense of the city.
Dining
10.0
Breakfast was outstanding, with a wide variety of options that were customizable, truly a highlight of my stay.
Facilities
9.0
The hotel had beautifully designed common areas, contributing to a stylish atmosphere that I really enjoyed.
Arnold
United States,
December
2024
7.2/10
Staying at this hotel was a mixed experience. The exceptional attention to detail and the beautiful design of the facility made for a memorable visit. However, some aspects, such as the noisy atmosphere due to nearby dining and limited parking options, left a bit to be desired.
Rooms
7.0
The rooms were beautifully designed but could feel a bit cramped, especially the one with a poorly laid-out terrace. Overall, they were clean and quite stylish.
Service
8.0
The service was attentive, providing great recommendations for local dining and activities. However, we did encounter some inconsistency in room servicing.
Location
6.0
Situated in the old town, the location was superb for exploring local attractions, although parking was a hassle.
Dining
7.0
While the dining options were delightful once the meal arrived, the wait was quite lengthy, and clearer information on dining arrangements would be beneficial.
Facilities
8.0
The facilities were impressive, particularly the spa services, but a little more information about usage would help guests navigate better.
Thomas
United Kingdom,
December
2024
8.2/10
During my stay, I was truly impressed by the hotel's beautifully designed interior and its tranquil ambiance. The breakfast was outstanding, offering a delightful variety that I could customize. However, I did have some issues with room service timing, and it would be nice if parking options were more accessible. Overall, it was a lovely experience with just a few minor drawbacks.
Rooms
8.0
The room was spacious and beautifully designed, though there could be improvements in towel hanging space.
Service
7.0
Service was great, but I experienced long wait times for room service.
Location
9.0
The hotel is ideally located in the old town, making it easy to explore nearby attractions.
Dining
9.0
Breakfast was a highlight, with high-quality offerings that made mornings enjoyable.
Facilities
8.0
The facilities were well thought-out, enhancing easy access throughout the hotel.
Frank
United States,
November
2024
8.6/10
I had a wonderful time at the hotel, thanks to the exceptional service from the staff, the delicious breakfast, and the stunning design. The central location made it easy to explore Palma’s attractions. However, I did have some noise issues from the courtyard during the evenings and wished there were better parking options nearby.
Rooms
7.0
The room was comfortable and spacious, although I encountered some noise from the courtyard, which disrupted my sleep.
Service
9.0
The staff were amazing, always going above and beyond to assist me with local recommendations and ensuring a pleasant experience.
Location
10.0
The hotel is ideally situated in the heart of the city, making it easy to access Palma's attractions and enjoy the local culture.
Dining
9.0
Breakfast was outstanding, offering a variety of delicious options that I could customize to my taste. It was truly a highlight of my stay.
Facilities
8.0
The hotel had beautiful common areas and a lovely interior courtyard that created a peaceful ambiance despite the bustling surroundings.
Gus
United States,
October
2024
7.6/10
Staying at Puro Grand was a mixed experience. The design and atmosphere of the hotel are stunning, creating a luxurious and stylish retreat. However, my room was disappointing due to the poor design of the terrace, and the noise levels from the courtyard affected my sleep. Overall, the hotel has potential, but some improvements are needed to elevate the experience further.
Rooms
6.0
My room had a charming design but the terrace was poorly designed and felt dark, which detracted from the overall experience.
Service
7.0
The service was generally good, with friendly staff who were attentive, despite a few hiccups in room servicing.
Location
8.0
Nestled in the old town, the location offers a nice ambiance and proximity to local attractions.
Dining
8.0
Although I had to wait a while for my meal, the food was delicious and worth the wait, showcasing high food quality.
Facilities
9.0
The hotel boasts a beautifully designed atmosphere and well-thought-out common areas that enhance the experience.
Jordan
United Kingdom,
September
2024
7.8/10
Our stay at the hotel was largely enjoyable, marked by exceptional service and beautifully designed spaces. The breakfast was outstanding and truly set the tone for our mornings. However, we did face some issues with parking due to the hotel's old town location, and our room, though stylish, had some design flaws that affected its functionality.
Rooms
7.0
While the room was beautifully designed, it had a poorly designed terrace which limited light and comfort. I rated it a 7 due to its aesthetic appeal but inconvenient layout.
Service
8.0
The dedication of the staff to enhance our stay was impressive, receiving high praise. However, service during dining was slow at times, causing some frustration. I would rate it an 8.
Location
9.0
Situated in the old town, the hotel's central position allowed for easy exploration of local attractions, though parking was challenging. I rate the location a solid 9.
Dining
8.0
The breakfast was outstanding with great variety and the option for customization; however, we experienced long wait times for some meals. I would give dining a rating of 8.
Facilities
7.0
The hotel’s common areas were stylish and well-decorated, contributing to a wonderful atmosphere, but the lack of adequate parking facilities was a downside. I rate the facilities a 7.
Amanda
United Kingdom,
September
2024
8.6/10
I had a lovely stay at the hotel, experiencing exceptional service from the staff who were warm and attentive throughout my visit. The breakfast was outstanding, with a wide variety of options and the chance to customize my meal. The beautifully designed interiors added to the experience, creating a modern yet classy ambiance. However, I did find that the room I initially received was a bit darker than I had hoped, and the noise from diners in the courtyard can get a bit loud at night.
Rooms
7.0
While the room was comfortable, it lacked the brightness I expected and had a terrace that felt a bit like an air shaft.
Service
9.0
The service was phenomenal, with attentive staff who really made us feel welcome and were always available to assist.
Location
10.0
Set in the heart of Palma, the hotel's location was perfect for exploring the attractions of the city.
Dining
8.0
The breakfast was a highlight, boasting an excellent variety and quality, though service could be a bit slow during busy times.
Facilities
9.0
The hotel showcased a beautiful design and well-maintained common areas, contributing to an overall luxurious feel.
Roger
United Kingdom,
August
2024
8.0/10
The hotel offers exceptional service with friendly staff and a beautifully designed atmosphere. The breakfast is outstanding, with a variety of options and the chance to customize orders. However, the room we were in could have been better designed, and there was an issue with noise from diners in the courtyard during the night.
Rooms
6.0
The room had a unique terrace design, but it felt quite dark and less inviting than expected.
Service
9.0
The service was attentive, and I appreciated the personalized touches, such as welcome notes and thoughtful surprises in the room.
Location
9.0
The hotel's location made it easy to explore the attractions of Palma, which I found to be a major plus.
Dining
8.0
Breakfast was an absolute highlight, both in quality and variety, although the wait for other meals could be lengthy.
Facilities
7.0
The facilities were stylish, and I enjoyed the interior courtyard, despite some noise disturbances at night.
Exceptional service
Noisy courtyard
Robert
United States,
August
2024
7.8/10
My experience at the hotel was overall enjoyable with exceptional service and beautifully designed interiors. The breakfast offerings were outstanding, providing both variety and the opportunity for customization. However, the parking situation was inconvenient, and there could have been better organization regarding restaurant information.
Rooms
7.0
The rooms were spacious and well-designed, although one of the rooms had a poorly designed terrace that limited natural light.
Service
8.0
The service was top-notch, with staff going above and beyond to accommodate our needs, but there were occasional delays in room servicing.
Location
9.0
The central location allowed easy access to Palma's attractions, making it a perfect base for exploration.
Dining
8.0
The breakfast was exceptional with high-quality options, though the wait for meals at the restaurant could be lengthy at times.
Facilities
7.0
The hotel had lovely common areas and stylish designs, but the pool was smaller than expected.
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