Puro Grand Hotel Palma de Mallorca, Palma de Mallorca ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carrer Del Forn De La Gl Ria 5, Palma de Mallorca, Spain, 07012

Puro Grand Hotel is a 5-star urban oasis in Palma de Mallorca, offering luxurious amenities including a spa, restaurant, and bar. It features a historical 15th-century building tastefully renovated to showcase modern design elements while preserving its architectural heritage.

Rooms & Amenities

The Puro Grand Hotel has 16 air-conditioned guestrooms, each equipped with a flat-screen TV, minibar, and private bathroom with shower featuring rainfall showerheads. Some rooms provide a patio or views of the interior courtyard.

Dining & Beverage Options

Dining options at Puro Grand include a buffet or continental breakfast served each morning at their in-house restaurant. The bar/lounge is available for leisurely drinks throughout the day.

Services & Facilities

The hotel features a spa for wellness treatments and a concierge service for guest assistance. Puro Grand Hotel also offers paid airport shuttle service, and conveniences such as complimentary bottled water.

Location & Nearby Attractions

Puro Grand Hotel is strategically located in Old Town, facilitating access to landmarks like the Cathedral of Santa Maria of Palma, only a 10-minute drive away, and Bellver Castle, just 1 miles from the property. Public transportation options include the nearby Placa de la Reina bus stop.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Suite

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Suite

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Superior Double Room

Max:

2 persons

24 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Palma de Mallorca1700 ft

Airports

Palma de Mallorca (PMI) 6.2 mi

Train

Palma Intermodal Station4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast buffet was really good, featuring fresh and varied options, along with beautifully presented dishes from the kitchen.” view full review

Relaxing Spa!

“The wellness spa treatments I experienced were truly really good, providing a perfect way to unwind during my stay.” view full review

Luxurious Room!

“The room was absolutely stunning, with very nice attention to detail in its appointments and a lovely ambiance created by pleasant scents throughout.” view full review

Perfect Service!

“The turn down service in the evenings added a special touch to our stay, making it feel like a true luxury experience.” view full review

General

No smoking on site
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Cribs

Spa & Leisure

Garden area
Spa & wellness center
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Carrer Del Forn De La Gl Ria 5, Palma de Mallorca, Spain, 07012

Map view

Carrer Del Forn De La Gl Ria 5, Palma de Mallorca, Spain, 07012

City landmarks

Castle

Castell de Bellver

1.4 mi

Plaça d'Espanya

Plaza Espana

4800 ft

Church

Convent of Santa Clara

2100 ft

Nearby

Church

Catedral de Mallorca

1800 ft

Plaza de la Llotja 5

Sa Llotja

1800 ft

Palace

Royal Palace of La Almudaina

1800 ft

Square

Plaza Mayor

1800 ft

Museums

Es Baluard Museum of Modern and Contemporary Art

1800 ft

Public Building

Consolat de Mar de Palma

500 ft

Avenida Jaime III

1800 ft

Gallery

Can Solleric

700 ft

La Rambla

700 ft

Square

Placa Major

1800 ft

Church

Santa Eulalia

1900 ft

Museums

Museu Fundacion Juan March Palma

1800 ft

Museums

Fundacion Bartolome March Servera

900 ft

Plaza del Olivar

1800 ft

07001 Palma

Parc de la Mar

1800 ft

Church

Church of Sant Nicolau

1100 ft

Parks

Sa Feixina Park

1800 ft

Church

Sant Jaume

1500 ft

Carrer de Can Serra

Arab Baths

1800 ft

Plaza de Juan Carlos I

Passeig des Born

1800 ft

Square

Placa de la Reina

1800 ft

Museums

Museum of Mallorca

1900 ft

Placa de la Drassana

Monumento a Jaume Ferrer

400 ft

Passeig des Born

Esfinges

700 ft

Calle de Can Serra 7

Banos Arabes

1800 ft

Square

Placa de Cort

1800 ft

S'Hort del Rei

Jonica

800 ft

Restaurants

Ombu

700 ft

Paseo Born 7 Plaça de la Reina

Abaco

400 ft

Calle San Juan

Koa

500 ft

3 Carrer de Sant Joan

Ribello

500 ft

La Lonja Calle Apuntadors 11 07012

Sadrassana Restaurant Cocteleria

400 ft

Placa Drassana 15

Bar Coto

300 ft

Placa Drassana 12

Wineing

400 ft

Calle Apuntadors 24

El Cuerno Tapas

400 ft

Calle Sant Joan 2 La Lonja

Tucana

400 ft

Calle Apuntadors 14

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Exceptional service

Outstanding breakfast

Noisy courtyard

Poor room design

8.0/10

Great

Rooms

7.0

Location

9.0

Service

8.3

Dining

8.4

Scott

United States of America, December 2024

8.8/10

Overall, I had a great experience at the hotel. The exceptional service from the staff truly stood out, as they went above and beyond to make my stay enjoyable. The breakfast was outstanding, with plenty of delicious options to choose from. However, I did find the room a bit too dark and cramped, which was a slight letdown. Still, the design and amenities were luxurious, making my experience quite memorable.

Rooms

7.0

The room felt cramped and was quite dark, which affected the overall comfort.

Service

9.0

The service was excellent, with staff who were warm and accommodating, making me feel welcomed throughout my stay.

Location

10.0

The hotel is centrally located in Palma, making it easy to explore the surrounding attractions.

Dining

9.0

Breakfast was outstanding with a variety of high-quality options that I thoroughly enjoyed.

Facilities

8.0

The hotel featured beautifully designed common areas that were enjoyable to relax in.

Ann

United Kingdom, December 2024

9.2/10

I had a lovely time at the hotel with its exceptional service and a fantastic breakfast spread. The central location made exploring Palma a breeze, and I thoroughly enjoyed the beautifully designed interiors. However, I did encounter some noise issues from the courtyard during the night, and the lack of parking options was inconvenient.

Rooms

8.0

The rooms were comfortable and spacious, though I was surprised by the noise level coming from the courtyard at night.

Service

9.0

Service was outstanding, with staff going above and beyond to help. Any issues I raised were addressed promptly.

Location

10.0

The hotel's central location was perfect for accessing Palma's attractions and gave a great sense of the city.

Dining

10.0

Breakfast was outstanding, with a wide variety of options that were customizable, truly a highlight of my stay.

Facilities

9.0

The hotel had beautifully designed common areas, contributing to a stylish atmosphere that I really enjoyed.

Arnold

United States of America, December 2024

7.2/10

Staying at this hotel was a mixed experience. The exceptional attention to detail and the beautiful design of the facility made for a memorable visit. However, some aspects, such as the noisy atmosphere due to nearby dining and limited parking options, left a bit to be desired.

Rooms

7.0

The rooms were beautifully designed but could feel a bit cramped, especially the one with a poorly laid-out terrace. Overall, they were clean and quite stylish.

Service

8.0

The service was attentive, providing great recommendations for local dining and activities. However, we did encounter some inconsistency in room servicing.

Location

6.0

Situated in the old town, the location was superb for exploring local attractions, although parking was a hassle.

Dining

7.0

While the dining options were delightful once the meal arrived, the wait was quite lengthy, and clearer information on dining arrangements would be beneficial.

Facilities

8.0

The facilities were impressive, particularly the spa services, but a little more information about usage would help guests navigate better.

Thomas

United Kingdom, December 2024

8.2/10

During my stay, I was truly impressed by the hotel's beautifully designed interior and its tranquil ambiance. The breakfast was outstanding, offering a delightful variety that I could customize. However, I did have some issues with room service timing, and it would be nice if parking options were more accessible. Overall, it was a lovely experience with just a few minor drawbacks.

Rooms

8.0

The room was spacious and beautifully designed, though there could be improvements in towel hanging space.

Service

7.0

Service was great, but I experienced long wait times for room service.

Location

9.0

The hotel is ideally located in the old town, making it easy to explore nearby attractions.

Dining

9.0

Breakfast was a highlight, with high-quality offerings that made mornings enjoyable.

Facilities

8.0

The facilities were well thought-out, enhancing easy access throughout the hotel.

Frank

United States of America, November 2024

8.6/10

I had a wonderful time at the hotel, thanks to the exceptional service from the staff, the delicious breakfast, and the stunning design. The central location made it easy to explore Palma’s attractions. However, I did have some noise issues from the courtyard during the evenings and wished there were better parking options nearby.

Rooms

7.0

The room was comfortable and spacious, although I encountered some noise from the courtyard, which disrupted my sleep.

Service

9.0

The staff were amazing, always going above and beyond to assist me with local recommendations and ensuring a pleasant experience.

Location

10.0

The hotel is ideally situated in the heart of the city, making it easy to access Palma's attractions and enjoy the local culture.

Dining

9.0

Breakfast was outstanding, offering a variety of delicious options that I could customize to my taste. It was truly a highlight of my stay.

Facilities

8.0

The hotel had beautiful common areas and a lovely interior courtyard that created a peaceful ambiance despite the bustling surroundings.

Gus

United States of America, October 2024

7.6/10

Staying at Puro Grand was a mixed experience. The design and atmosphere of the hotel are stunning, creating a luxurious and stylish retreat. However, my room was disappointing due to the poor design of the terrace, and the noise levels from the courtyard affected my sleep. Overall, the hotel has potential, but some improvements are needed to elevate the experience further.

Rooms

6.0

My room had a charming design but the terrace was poorly designed and felt dark, which detracted from the overall experience.

Service

7.0

The service was generally good, with friendly staff who were attentive, despite a few hiccups in room servicing.

Location

8.0

Nestled in the old town, the location offers a nice ambiance and proximity to local attractions.

Dining

8.0

Although I had to wait a while for my meal, the food was delicious and worth the wait, showcasing high food quality.

Facilities

9.0

The hotel boasts a beautifully designed atmosphere and well-thought-out common areas that enhance the experience.

Jordan

United Kingdom, September 2024

7.8/10

Our stay at the hotel was largely enjoyable, marked by exceptional service and beautifully designed spaces. The breakfast was outstanding and truly set the tone for our mornings. However, we did face some issues with parking due to the hotel's old town location, and our room, though stylish, had some design flaws that affected its functionality.

Rooms

7.0

While the room was beautifully designed, it had a poorly designed terrace which limited light and comfort. I rated it a 7 due to its aesthetic appeal but inconvenient layout.

Service

8.0

The dedication of the staff to enhance our stay was impressive, receiving high praise. However, service during dining was slow at times, causing some frustration. I would rate it an 8.

Location

9.0

Situated in the old town, the hotel's central position allowed for easy exploration of local attractions, though parking was challenging. I rate the location a solid 9.

Dining

8.0

The breakfast was outstanding with great variety and the option for customization; however, we experienced long wait times for some meals. I would give dining a rating of 8.

Facilities

7.0

The hotel’s common areas were stylish and well-decorated, contributing to a wonderful atmosphere, but the lack of adequate parking facilities was a downside. I rate the facilities a 7.

Amanda

United Kingdom, September 2024

8.6/10

I had a lovely stay at the hotel, experiencing exceptional service from the staff who were warm and attentive throughout my visit. The breakfast was outstanding, with a wide variety of options and the chance to customize my meal. The beautifully designed interiors added to the experience, creating a modern yet classy ambiance. However, I did find that the room I initially received was a bit darker than I had hoped, and the noise from diners in the courtyard can get a bit loud at night.

Rooms

7.0

While the room was comfortable, it lacked the brightness I expected and had a terrace that felt a bit like an air shaft.

Service

9.0

The service was phenomenal, with attentive staff who really made us feel welcome and were always available to assist.

Location

10.0

Set in the heart of Palma, the hotel's location was perfect for exploring the attractions of the city.

Dining

8.0

The breakfast was a highlight, boasting an excellent variety and quality, though service could be a bit slow during busy times.

Facilities

9.0

The hotel showcased a beautiful design and well-maintained common areas, contributing to an overall luxurious feel.

Roger

United Kingdom, August 2024

8.0/10

The hotel offers exceptional service with friendly staff and a beautifully designed atmosphere. The breakfast is outstanding, with a variety of options and the chance to customize orders. However, the room we were in could have been better designed, and there was an issue with noise from diners in the courtyard during the night.

Rooms

6.0

The room had a unique terrace design, but it felt quite dark and less inviting than expected.

Service

9.0

The service was attentive, and I appreciated the personalized touches, such as welcome notes and thoughtful surprises in the room.

Location

9.0

The hotel's location made it easy to explore the attractions of Palma, which I found to be a major plus.

Dining

8.0

Breakfast was an absolute highlight, both in quality and variety, although the wait for other meals could be lengthy.

Facilities

7.0

The facilities were stylish, and I enjoyed the interior courtyard, despite some noise disturbances at night.

Exceptional service

Noisy courtyard

Robert

United States of America, August 2024

7.8/10

My experience at the hotel was overall enjoyable with exceptional service and beautifully designed interiors. The breakfast offerings were outstanding, providing both variety and the opportunity for customization. However, the parking situation was inconvenient, and there could have been better organization regarding restaurant information.

Rooms

7.0

The rooms were spacious and well-designed, although one of the rooms had a poorly designed terrace that limited natural light.

Service

8.0

The service was top-notch, with staff going above and beyond to accommodate our needs, but there were occasional delays in room servicing.

Location

9.0

The central location allowed easy access to Palma's attractions, making it a perfect base for exploration.

Dining

8.0

The breakfast was exceptional with high-quality options, though the wait for meals at the restaurant could be lengthy at times.